Player Protection & Safe Play

Responsible Gaming
at tb111

tb111 believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines the player protection tools we provide, the warning signs to watch for, and the steps you can take to keep your gaming experience healthy and within your control.

21+ Only
Self-Exclusion Available
Deposit Limits
Session Time Controls
Support in English

Age Restriction

Strictly 21 and Above

tb111 enforces a minimum age requirement of 21 years for all players. This is not a guideline — it is an absolute condition of registration and continued use of the platform. Before any withdrawal is processed, our KYC team verifies age using government-issued identification such as a National ID card, passport, or birth certificate. Any account found to belong to a person under 21 will be immediately and permanently closed, and all associated funds will be withheld pending review.

We understand that Bangladesh has a young, digitally active population and we take our responsibility to protect young people very seriously. If you suspect a minor is attempting to access tb111, please report it immediately to [email protected]. We act on all such reports without delay.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. Tools such as internet filtering apps are available for Android and iOS devices widely used across Dhaka, Chittagong, Sylhet, and other major cities in Bangladesh.

Age Verification Process: Upon registration, tb111 captures your declared date of birth. Before your first withdrawal — and in some cases upon account review — you will be asked to submit a copy of your National ID card or passport. Until age verification is complete, withdrawals remain suspended. tb111 may request re-verification at any time if suspicious activity is detected on an account.

21+
Minimum Age: 21 Years
No exceptions. Strictly enforced at registration and withdrawal.

Player Protection Tools

Tools to Keep You in Control

Every tb111 account comes with a built-in suite of responsible gaming tools. These are accessible at any time through your account settings and take effect immediately upon activation.

Deposit Limits
Set a maximum daily, weekly, or monthly deposit cap on your tb111 account. Once a limit is set, it activates immediately. Increasing a limit requires a 7-day cooling-off period before it takes effect, while reducing a limit is applied instantly. This gives you meaningful control over how much money enters your account over any given period.
Session Time Limits
Configure a maximum session duration after which your account will be automatically logged out. You can set limits ranging from 30 minutes to several hours. Reality check notifications will also appear on screen at the interval you choose, reminding you how long you have been playing and your net result for the session.
Cooling-Off Period
Take a planned break from gambling with a cooling-off period of 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. During a cooling-off period, your account remains open but deposits and betting are suspended. You may still contact support and request a withdrawal of any remaining balance. The period cannot be shortened once activated.
Self-Exclusion
If you feel gambling is having a negative impact on your life, you can request a self-exclusion lasting 6 months, 1 year, 3 years, or permanently. Self-exclusion requests are processed within 24 hours. During exclusion, your account is fully suspended and cannot be reactivated for any reason during the exclusion period. Marketing communications are also halted immediately.
Reality Check Notifications
Enable periodic on-screen pop-ups that appear at customisable intervals (every 30 minutes, 1 hour, or 2 hours) during active play. Each notification displays the total time elapsed in your current session, your net win or loss position, and a prompt asking whether you wish to continue or end the session.
Loss Limits
Set a maximum loss threshold for a daily, weekly, or monthly period. Once your net loss reaches the configured limit, your account is automatically restricted from placing further bets until the period resets. Like deposit limits, reductions take effect immediately while increases require a 7-day waiting period to prevent impulsive decisions during a losing streak.

Know the Signs

Warning Signs of Problem Gambling

Gambling becomes a problem when it starts to interfere with your daily life, finances, relationships, or mental health. The following warning signs are recognised indicators that gambling may no longer be a form of entertainment for you. If you recognise several of these in yourself, we encourage you to use tb111's responsible gaming tools or contact our support team immediately.

Chasing Losses
You continue to gamble beyond your planned session in an attempt to recover money you have already lost, often increasing your bet sizes in the process.
Gambling with Money You Cannot Afford to Lose
You are using funds meant for rent, groceries, utility bills, or other essential household expenses in Dhaka, Chittagong, or wherever you live — or borrowing money to fund gambling activity.
Neglecting Responsibilities
Work, family obligations, studies, or social relationships are suffering because you are spending more time than intended on tb111 or any other gambling platform.
Concealing Gambling Activity
You feel the need to hide your gambling habits, deposit amounts, or losses from family members, partners, or friends because you anticipate their concern or disapproval.
Feeling Restless or Irritable When Not Gambling
You experience anxiety, irritability, or restlessness during periods when you are unable to gamble, or you find yourself thinking about gambling constantly throughout the day.
Increasing Bets to Maintain Excitement
You find that the same bet sizes no longer provide the same level of excitement, and you feel compelled to place progressively larger wagers to get the same feeling of engagement.

Self-Assessment

Ask Yourself These Questions

This informal self-assessment is not a clinical diagnostic tool, but answering honestly may help you reflect on your relationship with gambling. If you answer "yes" to three or more of the following questions, we strongly encourage you to activate a cooling-off period or contact our support team.

Do you gamble to escape stress, loneliness, or difficult emotions?
Using gambling as emotional relief is a known risk factor for problem gambling development.
Have you ever lied about how much time or money you spend on gambling?
Concealment often signals that gambling has moved beyond recreational enjoyment.
Have you tried and failed to reduce your gambling without success?
Difficulty cutting back despite wanting to is a hallmark sign of compulsive behaviour.
Has gambling caused arguments or tension in your household or relationships?
Financial or time-related conflict with family members is a common consequence of problem gambling.
Have you borrowed money or sold belongings to fund your gambling?
Financial desperation tied to gambling is a serious warning sign requiring immediate action.
Do you feel that you must win back money you have lost before you can stop?
The "chasing" mindset is one of the most destructive patterns in problem gambling behaviour.
Does gambling take priority over eating, sleeping, or spending time with family?
When gambling displaces basic self-care and social connection, it has become more than entertainment.

How to Self-Exclude

Requesting Self-Exclusion at tb111

Self-exclusion is the most powerful tool available to players who feel they need a significant break from gambling. At tb111, the process is straightforward and confidential. Our support team processes all self-exclusion requests with the same urgency as an account security issue — you will never be asked to justify your decision or wait more than 24 hours for it to be enforced.

1
Contact tb111 Support
Send an email to [email protected] with the subject line "Self-Exclusion Request". Include your registered email address and full name as they appear on your tb111 account. No further justification is required.
2
Choose Your Exclusion Period
Specify your preferred exclusion duration: 6 months, 1 year, 3 years, or permanent exclusion. If you do not specify a period, the default is 6 months. You may also request permanent exclusion at any time, which cannot be reversed.
3
Account Suspension Applied
tb111 will suspend your account within 24 hours of receiving your request. You will receive a confirmation email once the exclusion is active. All marketing communications, promotional emails, and bonus offers will stop immediately.
4
Withdraw Your Remaining Balance
If you have a remaining balance, contact support to arrange a withdrawal via your registered bKash, Nagad, Rocket, or bank account. Withdrawals are processed even during an active self-exclusion period so you are never locked out of your own funds.
5
Reactivation (Non-Permanent Only)
Once the exclusion period has fully expired, you may request reactivation by contacting support. tb111 applies a mandatory 7-day reflection period before any reactivation is processed, even after the exclusion term ends. Permanent exclusions cannot be reversed under any circumstances.

Need Help Now?

Reach Out to tb111 Support

If you are struggling with your gambling habits and need to speak to someone, tb111's support team is available to listen, guide you to the right tools, and process any protective measure you need — without judgment and without delay.

Contact tb111 Responsible Gaming Support

Our dedicated responsible gaming support channel is monitored continuously. All communications are treated with strict confidentiality. You will never be pressured to continue playing.

[email protected]
Live Chat — available from your tb111 account dashboard
Extended hours, Bangladesh Standard Time (UTC+6)

Important: tb111 support agents are trained to handle responsible gaming requests sensitively. When you contact us about a gambling concern, your request is treated as a priority and escalated directly to our player protection team — not to general account management. We will never attempt to retain you with bonus offers when you have expressed a desire to reduce or stop gambling.

Subject Line Guide
  • Self-Exclusion: "Self-Exclusion Request"
  • Deposit Limit: "Deposit Limit Request"
  • Cooling-Off: "Cooling-Off Period Request"
  • General Concern: "Responsible Gaming Query"

Gambling the Right Way

Healthy Gambling Habits

Responsible gambling starts with a clear mindset before you log in to tb111. Gambling should always be funded exclusively from disposable income — money that remains after all essential household expenses, savings contributions, and financial obligations have been met. Treat your gambling budget the same way you would treat an entertainment budget for a cinema outing or a restaurant meal: once it is spent, the evening is over.

Setting firm time limits before you begin a session is equally important. Whether you enjoy cricket betting on BPL or IPL matches, live baccarat, Dragon Tiger Luck, or slots, allocate a specific amount of time and commit to ending the session when that time is up — regardless of whether you are winning or losing. The games will always be there for your next session.

tb111 strongly recommends that players never gamble under the influence of alcohol or when experiencing extreme emotional states such as grief, frustration, or financial anxiety. Decision-making quality drops significantly in these states, and the risk of making impulsive, oversized bets increases substantially. If you find yourself in one of these states, close the platform and return when you are rested and level-headed.

Winning streaks can be just as dangerous as losing streaks. A common pattern among players who develop problems is allowing a winning session to fuel overconfidence — betting larger and larger amounts on the assumption that the streak will continue. Every game outcome on tb111, whether it is a cricket bet or a slot spin, is independent of previous outcomes. Past results have no bearing on future results.

Finally, keep gambling in its proper perspective relative to your overall life. tb111 is designed to provide excitement and entertainment for players across Dhaka, Rajshahi, Khulna, Sylhet, Barisal, Rangpur, Mymensingh, Cox's Bazar, and the rest of Bangladesh. It is one of many leisure activities available to you — not a primary income source, not a financial strategy, and not a coping mechanism for life's difficulties.

Healthy Gambling Habits
  • Gamble only with disposable income
  • Set strict time and money limits before each session
  • Accept losses as the cost of entertainment
  • Take regular breaks during play
  • Keep gambling separate from financial planning
  • Be honest with yourself about your behaviour
Behaviours to Avoid
  • Never chase losses with bigger bets
  • Do not gamble to solve financial problems
  • Avoid gambling when stressed or intoxicated
  • Do not borrow money to fund gambling
  • Never hide your gambling from loved ones
  • Do not skip responsibilities to continue playing

Play Responsibly — Stay in Control

tb111 is committed to being a safe and enjoyable platform for Bangladeshi players aged 21 and above. If you ever feel your gambling is becoming a concern, use the tools available in your account settings or contact our support team. If you would like to explore the platform, visit our FAQ for guidance, or browse our game categories below.

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